This is an HTML version of an attachment to the Freedom of Information request 'FOI Training'.
Rother District Council 
 
Staff Manual on the Freedom of 
Information Act 2000 

 
The Freedom of Information Act 2000 is intended to promote a culture of openness and accountability 
amongst public authorities by providing people with the right to access the information held by 
them.  It is expected that these rights will facilitate better public understanding of how public 
authorities carry out their duties, why they make the decisions they do, and how they go about 
spending public money on behalf of the public.  The more there is a culture of openness, the 
better decision-making will be. If decisions have to be publicly explained, they will be better 
taken. Real informed accountability improves standards. Compliance with the Act is overseen 
by the Information Commissioner whose website contains a lot more information. 
   
 
The Act creates two principal obligations for public authorities, from which other obligations 
stem:  
 
1.  Each public authority must publish and maintain a Publication Scheme.  This sets out what 
information is already available, how the information can be obtained and whether there is any 
charge for it.  Authorities are expected to update and extend their publication schemes regularly. 
 
2. From 1st January 2005 each public authority must comply with requests for any information 
that it holds (unless an exemption from disclosure applies.)  The authority will normally have a 
maximum of twenty working days in which to supply the information requested. 
 
 
 
 
Information Policy 
 
•  To make information available to all those who need or request it, in the format that is 
most convenient to them 
 
•  To publicise the information already available through to  the Council’s Publication Scheme 
[to be a link when approved] 
 
•  To make access to the Publication Scheme as easy as possible, particularly through the 
Council’s website  
 
•  To presume that information is available unless a Cabinet member, committee or senior 
officer can demonstrate a legitimate reason for withholding it 
 
•  To restrict the scope of information withheld from the public, by interpreting exemptions 
restrictively, and separating exempt from non-exempt material 

 
Charging Policy 
 
View online via the Rother website 
Free of charge 
Email 
Free of charge, unless otherwise specified 
Publications produced by the Council for sale 
Price as stated in the Publication Scheme  
Printed versions of online material 
Charge may be made to cover cost of printing 
 
Frequently Asked Questions 
 
1)  Who can use the Freedom of Information Act? 
Anyone is entitled to make a request for information under the Freedom of Information Act- 
citizens, journalists, businesses, staff, elected members, foreigners. No one is obliged to give 
any reason for their request. 
 
2)  What sort of information can be requested? 
Anyone can apply for access to any information recorded in any form held by any public 
authority. They have the right to seek access to actual documents and records held by the 
authority. 
 
3)  What do I do if I get a request? 
If it’s something you already deal with in your normal course of business, do so. If the request is 
in writing and states it is a “freedom of Information” request, notify your Service’s  Records 
Manager. If the request (whether or not it actually quotes the Act) is for information that you do 
not normally provide or have misgivings about providing, treat it as a freedom of information 
request and notify your Service’s  Records Manager. 
 
4)  What happens if it is not clear what information is wanted? 
If there is a reasonable need for further information in order to identify and locate the information 
requested, the Council has to tell the applicant what information it requires to do so. 
 
However, all public authorities have a duty under the Act to provide advice and assistance, 
where reasonable, to applicants in framing their requests. 
 
5)  How can the applicant obtain information about themself? 
Personal information relating to the applicant is exempt from the Freedom of Information Act. 
The right to know whether this information is held, and if so have access to it, is covered by the 
Data Protection Act 1998. Personal information relating to a third party is also exempt from the 
Freedom of Information Act if its disclosure would contravene the data protection principles in the 
Data Protection Act 1998 or if the person to whom it relates would not have a right of access to 
it under the Data Protection Act. Neither Act requires an applicant to specify which Act to use to 
obtain information.  

 
6)  How does a person make a request for information? 
Requests for information must be in writing  (including fax or e-mail but not telephone) , and 
clear enough to enable the authority to identify and locate the information requested. (If further 
clarification is needed in order to identify and locate the information, then the authority must tell 
the person what information it requires in order to do so.)  An application form has been 
prepared in order to assist Applicants, but its use is not mandatory.       
 
7)  How much does a freedom of information request cost? 
The fee regulations under the Act have not yet been issued by the Government, but it is 
anticipated that  if the cost to the Council of complying with the request will be under £450 
(about 2½ day's work for one person or equivalent) there will be no fee. Above that level  there 
may be a small fee. 
 
The Act does not affect the power of authorities to charge for information available through its 
Publication Scheme. 
 
8)  How long do we have to supply the information? 
The Act makes clear that all requests must be complied with promptly, but there is a deadline of 
20 working days.  
 
9)  Why would a request be refused? 
Requests for information must be clear enough to enable the authority to identify and locate the 
information requested. The authority is not required to supply information it does not hold.  
 
Certain types of information may be exempt from disclosure (see below), although usually the 
authority must explain why it is in the public interest to withold it in this particularly case.  
 
We need not supply information where the cost of extracting it would exceed £450 unless the 
fee is paid , nor where requests are vexatious* or repeated.  
 
10) What if the information is confidential? 
Stamping “confidential” on documents, reports or contracts has no effect under the Freedom of 
Information Act. A document is only confidential if the Council could be sued for damages in a 
court of law if it were disclosed.  Comments on planning applications are not "confidential". 
 
11) What must the Council do if it refuses a request? 
If the Council decides not to disclose some information in response to a request, the applicant is 
entitled to know why. The Council must tell the applicant in writing why it is not disclosing the 
                                            
* 'Vexatious' in relation to legal actions means “instituted without sufficient grounds, for the purpose of causing 
trouble or annoyance”.  A request made for genuine reasons is not vexatious just because it causes us trouble. 

information sought. The authority must say which exemption is being relied upon, and explain 
why it is in the public interest to apply it to the information in question. 
 
12) How does an applicant appeal against a refusal? 
In the first instance the person should appeal against the decision under the Council’s 
complaints procedure. The Council is obliged to give details of its complaints procedure when it 
notifies the applicant of its refusal. If the complaints procedure is exhausted then the applicant 
may ask the Information Commissioner to investigate and adjudicate on the matter. 
 
13) Are there any exemptions?  
The general right of a person to request information from a public authority is subject to 23 
exemptions.  Nine exemptions are directly relevant to information held by local authorities and 
are set out below.  If the exemption is only “conditional” it is necessary to balance the public 
interests of disclosing the information against the public interests of withholding it – “the public 
interest test”.  If the exemption is absolute there is no need to carry out such a balancing 
exercise and there is no need to confirm or deny whether the information is held.  Do not decide  
yourself whether an exemption applies; if you think it may  you should consult your Service’s  
Records Manager.  There is a formal procedure for refusing a request and the applicant may 
appeal to the Information Commissioner.      
 
List of Exemptions relevant to local government by section number in the FOI Act 
•   Section 21: Information Accessible By Other Means. Absolute: Information is not available 
under the FOI if it is readily available from another source or is published or made 
available under the Council’s Publication Scheme.  
•  Section 22: Information Intended For Future Publication. Conditional: If the information will 
be published or made available by the Council at some future date, it does not have to be 
made available in advance of that date.    
•  Section 23: Information Supplied by, or Related to, Bodies Dealing with Security Matters  
•  Section 24: National Security  
•  Section 30: Investigations And Proceedings Conducted By Public Authorities. Conditional:  
Information obtained in connection with investigation of criminal offences or relating to 
criminal proceedings is exempt from disclosure.    
•  Section 31: Law Enforcement. Conditional: Investigations into whether there has been 
improper conduct; whether there are breaches of the law; where statutory action should 
be taken e.g. the service of a statutory notice and in respect of the exercise by a public 
body of statutory functions concerning the health, safety and welfare of persons at work 
•  Section 36: Prejudice to Effective Conduct of Public Affairs (Certified by Qualified Person) 
•  Section 38: Health And Safety  
•  Section 39: Environmental Information. The Environmental Information Regulations 2004 
implement an European Directive and establish a specific regime to enable individuals to 
access environmental information, including exemptions from that right of access. The 
disclosure of environmental information must be considered under the Environmental 
Information Regulations, not  Freedom of Information Act 2000.   
•  Section 40: Personal Information. Conditional: Applies to the disclosure of personal data if 
it would be contrary to the Data Protection Act.   
•  Section 41: Information Provided In Confidence. Absolute: Applies only to disclosure of 
information which would constitute an actionable breach of confidence.    

•  Section 42: Legal Professional Privilege. Conditional: Legal advice and communication 
between a lawyer and  client concerning legal proceedings.    
•  Section 43: Commercial Interests.  
•  Section 44: Prohibitions On Disclosure. Conditional:  Trade secrets and information which 
would prejudice the commercial interests of any person including the authority.  
 
David Edwards 
 Legal Services Manager Ext  7840