Mr H Metcalfe

Email: Harry Metcalfe [FOI #1097 email]

Our reference:FOICR 9864/08

5 September 2008

Dear Mr Metcalfe,

FREEDOM OF INFORMATION REQUEST

I am sorry that you have not had an earlier reply to your email of 11 July in which you ask for information on the online survey website: mylifemyid.org. Your request has been handled in accordance with the Freedom of Information Act 2000.

Please could you send me:

A copy of the contract between the Home Office and Virtual

Surveys Ltd for the operation of the MyLifeMyID.org consultation

site;

The total cost of the project.

We believe that the information that you have asked for is already reasonably accessible to you. It can be accessed by logging onto the Identity and Passport Service website at

http://www.ips.gov.uk/identity/publications-research.asp.

Section 21 of the Freedom of Information Act exempts the Identity and Passport Service from complying with the duty to supply you with this information on the grounds that it is already in the public domain. Should you have difficulties in accessing this information by the means listed above please do not hesitate to contact me again.

If you are dissatisfied with this response you may request an independent internal review of our decision by submitting your complaint to the address below quoting reference number 9864/08:

Information Rights Team
Information and Record Management Service
Home Office
4th Floor, Seacole Building
2 Marsham Street
London
SW1P 4DF

During the independent review the department's handling of your information request will be reassessed by members of staff who were not involved in providing you with this response.

Should you remain dissatisfied after this internal review, you will have a right of complaint to the Information Commissioner as established by section 50 of the Freedom of Information Act.

Yours sincerely,

On behalf of James Hall, Chief Executive

Identity and Passport Service

For advice on how and where to obtain a passport,

call the Passport Adviceline on 0300 222 0000

(24 hours a day, 7 days a week).

You can also email [email address]

or visit www.ips.gov.uk

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