Ms Lucy Adams Request-10447-ae61a000@whatdotheyknow |
Westminster Parking Services Customer Relations Po Box 396 Warrington WA55 1EL
Assistant Director of Parking: Kevin Goad
This matter is being dealt with by: Kerry Ross
Date: 18 May 2009 Tel No: (020) 7641 1743 Fax no: (020) 7641 1744 Email: [email address] My ref: FOI/3733/KR |
Dear Ms Adams, |
|
Freedom of Information (FOI) Act 2000: Request for information
Thank you for your request for information, relating to FOI/3733/KR. You have requested the following information:
Westminster City Council conducted an on-street survey where they approached end users of the pay by phone motorcycle parking bays. Please may I have a copy of the results from Westminster's most recent M/C on street survey. I believe this took place either late or early 2009.
In response to your request I can advise you of the following:
On-street survey - In January and February 2009 Steer Davies Gleave was commissioned by Parking Services to carry out an on-street survey of motorists. A summary of the questions specific to the motorcycle parking scheme is below. Interviews were conducted with 628 motorists across 6 locations. Only 68 (10.8%) of all respondents indicated they were Westminster residents. 295 respondents (47%) indicated they were motorcyclists, of which 17 (2.7%) stated they live in Westminster. Figures for frequency and length of time of parking are given in the following tables for these 295 motorcyclists.
Frequency of parking |
Motorcycle |
|
Every day |
144 |
48.8% |
A few times a week |
91 |
30.8% |
Once a week |
16 |
5.4% |
A few times a month |
20 |
6.8% |
Once a month |
6 |
2.0% |
Less often |
18 |
6.1% |
Length of time parking |
Motorcycle |
|
Less than 30 mins |
34 |
11.5% |
30-60 minutes |
17 |
5.8% |
1-6 hours |
67 |
22.7% |
Over 6 hours |
170 |
57.6% |
Other |
7 |
2.3% |
With regard to the motorcycle parking charge the table below details the support and opposition for the £1.50 charge amongst the 628 motorcyclists questioned. As would be expected car drivers were less opposed to the charge than motorcyclists.
Extent of support / opposition of the charge |
Car only |
Motorcycle only |
Car & motorcycle |
|||
|
Count |
% |
Count |
% |
Count |
% |
Support |
111 |
34.3% |
16 |
6.2% |
8 |
16.7% |
Neutral |
53 |
16.4% |
11 |
4.3% |
2 |
4.2% |
Oppose |
128 |
39.6% |
226 |
87.9% |
37 |
77.1% |
Don't know |
31 |
9.6% |
4 |
1.6% |
1 |
2.1% |
Motorcyclists were additionally asked their opinions on security devices. Almost 52% wanted to see more ground anchors, significantly more than any other type of security device.
Of the 295 motorcyclists 78% were aged between 24 and 44 and an overwhelming majority were male (92.5%), with only 22 (7.5%) female respondents.
If you are not satisfied with this response please set out your reasons in writing and send to:
Customer Relations
PO Box 396
Warrington
WA55 1EL
Phone: 0207 641 1743
Fax: 0207 641 1744
Email: [email address]
Should you still be dissatisfied with the outcome of any such complaint you have the right to make a complaint to the Information Commissioner, pursuant to section 50 of the FOIA. The contact details are:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625-545-700
www.informationcommissioner.gov.uk
Yours sincerely
Andy Daly
Departmental Records Officer