This is an HTML version of an attachment to the Freedom of Information request 'Noise Complaint Statistics'.

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London Borough of Camden

Organisation Development

Corporate ICT

3-5 Cressy Road

Hampstead

London NW3 2ND

e-mail: [Camden Borough Council request email]

Direct: 020 7974 2269

www.camden.gov.uk

Mr James Martin

[FOI #10296 email]

15 April 2009

Ref: RFI/04294

Dear Mr Martin

FREEDOM OF INFORMATION ACT 2000 - request for information on:

Can you please provide me with the following information:

i) The number of noise incidents reported to your 'Noise Team' or

'Noise Patrol' officers in the last 12 months.

ii) The number of times your 'Noise Team' or 'Noise Patrol'

officers failed to, or were unable to, attend a reported incident.

iii) The reasons for failing to attend, or being unable to attend,

such reported incidents, for example; staff sickness, high levels

of incidents or lack of resources etc.

iv) The annual budget allocated to the Camden 'Noise Team' or

'Noise Patrol' unit?

v) The Council policy that regulates and defines how the 'Noise

Team' or 'Noise Patrol' operates within the Borough?

vi) The number of complaints made against the Camden 'Noise Team'

or 'Noise Patrol' for failing to carry out their duties effectively

and the outcome of those complaints?

Thank you for your Freedom of Information request received on 09 April 2009.

Your request is being considered and you will receive a full response to your request, within the statutory timescale of 20 working days (from the day after the request is received) as defined by the Freedom of Information Act 2000.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know.

The Act defines a number of exemptions, some of which are subject to a public interest test that may prevent release of the information. You will be informed if this is the case, and you have a right to appeal against our decision. Information relating to this will be included in any refusal notice issued.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.

There may be a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact me at the address above.

Further information is also available from the Information Commissioner at: Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Records and Information Access Officer

Director of Law & Administration:

Alison Lowton