Dear Mr Henderson

Request under the Freedom of Information Act (Scotland) 2002

Thank you for your email received on 23 June 2009 requesting that the following information be provided to you:

“Dear Customer Care Centre,

In my initial request i did ask for the information relating to 2008 and 2009 but their spam filter blocked this item from getting through.”

I can confirm that the Council is treating your request as a request under the Freedom of Information (Scotland) Act 2002.

I would advise you, however, that on closer examination of your request, it has become apparent to us that we require further information from you in order to identify and locate the requested information. The additional information we require is described in the undernote below, and I should be grateful if you could provide this information as quickly as possible in order to allow us to process your request. Please note that if we do not receive this information, we will be unable to respond to your request.

I should be grateful if you could respond within four weeks from today if possible. Alternatively, if you wish to discuss this letter and the terms of your request, please contact me on 0141 287 0900 and I will be happy to advise and assist you in relation to your request for information.

I look forward to hearing from you.

Yours sincerely

Jennifer Small

Freedom of Information Officer

Undernote:

Further information required: the scope of your request does not identify the nature of the information you have requested, or the time period to which the enquiry relates. Therefore, a very wide search of the Council records would be required to check what information is held relating to 2008 and 2009. To assist the Council in responding to your request, it would be helpful if you would be more specific in describing the information you require.

As we did not receive your original Freedom of Information request due a problem with spam filters, can you please provide a detailed account of the information you require.

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