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'Information regarding the SCR/TPP Project: March 2009'.
(Excel spreadsheet)
| Project Issue Log | ||||||||||||||||||||||||||
| Project Name: IM&T - Medway Summary Care Record (SCR) Project | ||||||||||||||||||||||||||
| Project Manager: David Payne | ||||||||||||||||||||||||||
| Programme Board: | Today's date | ** 4-2-09 13:59 | ||||||||||||||||||||||||
| Area | Source of Risk | Dept.RR no. | Corporate Objective no. | Date | Description of Issue | Consequence | Likelihood | Risk Rate | Last Review Date | Owner | Mitigating Actions | Likelihood | Consequence | Residual Risk Score | Progress on Action | |||||||||||
| 1. BASIC ISSUE INFORMATION | ||||||||||||||||||||||||||
| Issue Number | Dept. RR no. | Date Reported day-month-year | Author | Issue Description / Issue Event Statement | Action Owner - Responsible | Issue Type | Consequence | Likelihood | Risk Rate | Impact Description | Timeline | Status of Response | Mitigating Actions | Likelihood | Consequence | Residual Risk Score | Completed Actions | Planned future actions | Progress on Action | Issue Status Open / Closed / Escalated | ||||||
| Column1 | Column26 | Column25 | Column2 | Column17 | Column27 | Column14 | Column16 | Column30 | Column29 | Column28 | Column22 | Column15 | Column5 | Column21 | Column20 | Column4 | Column3 | Column19 | Column7 | Column9 | Column8 | Column11 | Column24 | Column23 | Column12 | Column6 |
| SCRI1 | 11-20-08 | Stephan Coupland | "PDS Synch" may create a lot of initial work for a surgery before they can upload SCRs. | Stephan Coupland | Surgeries may delay their upload dates, opr the initial upload will not include many records | Pre Upload | 2 | 2 | 4 | 13.03.09 PDS Synch document provided by Isoft. | Investigate issue with Isoft. | 13.03.09 Waiting for further update to document due on Monday 16.03.09 | Open | |||||||||||||
| SCRI2 | 11-21-08 | Stephan Coupland | Waiting for GPSoC Schedule A guidance from Isoft | Stephan Coupland | May cause delay in placing the orders for the SCR software | Pre Upload | Chris Hughes from Isoft has been made available to talk us through submitting a GPSoC Schedule A | 1 | 1 | 1 | Isoft have promised they will provide us with a user guide by 13.03.09 | 12.03.09 Attempting to contact Chris Hughes to discuss process. | Open | |||||||||||||
| SCRI3 | Stephan Coupland | Waiting for Standard Letter to accompany the Schedule Ai form from Isoft with the correct contact details. | Stephan Coupland | Without the correct Isoft contact details the Schedule A order may not be received by the correct person causing delays. | Pre Upload | Isoft are writing a Standard Letter which they will send to us by 13.03.09 | 1 | 1 | 1 | 13.03.09 Waiting for further update to document due sometime in the week commencing Monday 16.03.09 | Open | |||||||||||||||
| SCRI4 | Stephan Coupland | Waiting for version 5 of Isoft SCR deployment checklist | Stephan Coupland | Important deployment tasks may be overlooked, or not performed at the correct time causing delays | Pre Upload | Chasing Isoft for version 5. | 1 | 1 | 1 | 12.03.09 CFH are reviewing version 5 of the Checklist before release. | Open | |||||||||||||||
| SCRI5 | Stephan Coupland | Need to know what a Connex Server is in a GP Surgery | Stephan Coupland | Unkown | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI6 | Stephan Coupland | Isoft SCR deployment check list mentions the need for each terminal to be running Windows 2003 Server | Stephan Coupland | May incorrectly order that each desktop PC has Windows 2003 Server installed | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI7 | Stephan Coupland | Need to know if the Hardware Audit is completed by an Isoft engineer, or whether this is the responsibility of the PCT. Is there a cost implication if it is Isoft? | Stephan Coupland | Resource issues | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI8 | Stephan Coupland | Does any Isoft local service desk documentation exist? | Stephan Coupland | Without this we cannot train the GP Support staff how to handle SCR incidents. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI9 | Stephan Coupland | Can any GP system hardware updates be done outside of normal hours? How much disruption may be reasonably expected? | Stephan Coupland | There could be major disruption to a Surgery if it cannot be done outside of normal hours | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI10 | Stephan Coupland | Can any GP system software updates be done outside of normal hours? How much disruption may be reasonably expected? | Stephan Coupland | There could be major disruption to a Surgery if it cannot be done outside of normal hours | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI11 | Stephan Coupland | Does completing the GPSoC Schedule A "Actual Go Live Date" trigger Isoft to create an RFC? Is the PCT required to do anything else? | Stephan Coupland | The PCT may delay the RFC being submitted which may cause a delay. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI12 | Stephan Coupland | Can we tailor the Isoft End User Training to reflect any business process changes? | Stephan Coupland | The Isoft End User Training may not reflect the To Be processes. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI13 | Stephan Coupland | How many days is the Isoft End User Training, and can it be delivered at each GP site? | Stephan Coupland | The PCT needs to organise the training. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI14 | Stephan Coupland | What do the GP Surgeries need in place to host the end user training? | Stephan Coupland | The Isoft trainers may not be able to deliver effective training. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI15 | Stephan Coupland | What do we ask the Isoft local service desk to rehearse before our first SCR upload? | Stephan Coupland | Without this we cannot train the GP Support staff how to handle SCR incidents. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI16 | Stephan Coupland | How do we confirm that PDS Synch is switched on? Is this done by Isoft? | Stephan Coupland | There may be delays in starting the PDS Synch, which could delay the Initial upload. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 1 | 1 | 1 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI17 | Stephan Coupland | What Post Go Live assurance is done, and by whom? | Stephan Coupland | Post Go Live assurance may not get done,and any quality issues may not be picked up. | Go Live | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI18 | Stephan Coupland | How do we confirm that the Daily Message Queue utility is running correctly? | Stephan Coupland | SCR records may not be uploading properly | Go Live | Email Matt Watson to pass questions on to Isoft | 1 | 2 | 2 | 10.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI19 | Stephan Coupland | When in the SCR workflow is the PDS Synch message going to pop up? | Stephan Coupland | Unknown what the day to day impact will be on the GPs when updating the SCR | Post Go Live | Email Matt Watson to pass questions on to Isoft | 2 | 2 | 4 | 13.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI20 | Stephan Coupland | Is it possible to run a report in the Isoft system to help identify the quantity/names of of patients whose local demographics differ from the PDS? | Stephan Coupland | Without this it is unclear what scale of work will be required to PDS Synch. | Pre Upload | Email Matt Watson to pass questions on to Isoft | 2 | 2 | 4 | 13.3.09 Sent question to Matt Watson at the CFH to pass onto Fiona at Isoft. | Open | |||||||||||||||
| SCRI21 | David Payne | Adastra funding | ||||||||||||||||||||||||
| SCRI22 | David Payne | We may have to delay the enrichment of the SCR record by GPs, in view of current iSoft build. CfH suggest restricting the upload to the basic record, and delay further upload until new iSoft release. | ||||||||||||||||||||||||
| SCRI23 | Direct engagement with Medway GPs | |||||||||||||||||||||||||
| Lack of a clear written Consent Model to support the upload of enriched records will make local policy and decision making difficult in terms of more detailed upload. | ||||||||||||||||||||||||||