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METRICS FOR KNOWLEDGE TRANSFER
Past, Present & Future
Dr Kevin Cullen
Director
Research & Enterprise
The University of Glasgow

Today I will…..
• Tell you about the TT/KT Measurement 
model we developed in the UK
• Tell you about the metrics we developed
• Tell you what we are doing now and 
where we are going with metrics.

To Measure effectively, we must know 
the objectives of Knowledge Transfer!

Well, the University exists to:
• Create knowledge 
• Disseminate knowledge

Knowledge Dissemination

Publication to peers

Teaching to students

Knowledge Transfer – to industry/society/economy
sooooo…Knowledge transfer is the 3rd Dissemination channel

And….
Technology/Knowledge Transfer fits 
University mission
• Need to understand drivers
• Define success

In our Model:
Disseminate
Create
Disseminate
For
For
Knowledge
Public
Profit
Good
Research

Outreach
Research
Outcome
SME support/ 
Collab/ 
Licensing  
Student 
Contract 
Spin-outs
support
Research

A coherent spectrum of objectives, activities and beneficiaries
Outreach
Research
Outcome
Objectives
Public Good
Create Knowledge
Profit
Investors, 
Partners
EDA’s, Government
Research Funders
entrepreneurs
Financial returns
None
Cover costs
Can be significant
Students, Small Co’s, 
Beneficiaries
Knowledge Base
University
Society, Economy

Financial Profile Across the Spectrum
Return to University                    
£/$
Outreach
Research
Outcome

NOTE however – we should also recognise relative importance
£/$ revenues
Outreach / 
Collab.
Contract
Licensing
Venturing
Economic Dev
Research
Research
Spin-Outs

To measure the performance reasonably, need to capture
• Volume of Activity
• Quality
• Impact

Outreach
Outcome
Research & 
Outreach Activities
Technology Dev., 
Contract Research
Licensing
Venturing
No. of:
No. of:
No. of:
No. of:
• SMEs worked with
• Research Awards
• Disclosures
• Business  Plans
Activity
• Student placements
• Consultancy
• Patent Applications
• Joint Ventures
• Companies created
• CPD
• Patents Granted
• Companies 
• Networking events
• Proof of Concept
• Options Granted
leveraging in external 
investments
Income in support of 
Income:
Income from 
Value of equity 
Quality
activities and 
• Research  (HESA)
licensing, cash or 
realisation
• Consultancy
equity value upon 
feedback
• Etc.
realisation
Longitudinal and 
No. of jobs created in 
Export income, no. of 
No of jobs created, 
Impact
difficult to track
HEIs
jobs created in HEIs
turnover and 
realisation of equity

In Scotland We Adopted the Income Approach

Income is the best proxy we have for quality
- 3rd party objectivity

Income also shows volume => quantity

Data available in most cases

Data auditable

Enabled ‘weighting’ by Funding Council across the spectrum

Status
• System has been operating well
• Funding Council Happy 
- can show massive activity
- demonstrating massive leverage
• TTO Directors and many senior research 
officers agree no changes to metrics 
would make sense at this time
• There is still a need to develop the next 
generation of measures/metrics

International Metrics Project

Joint UNICO/AUTM/ACCT project

Developing impact measures

Funded by SFC/HEFCE/RCUK/OSI (GU Grantholder)

Seeking to determine impact measures required by:
- University Management
- Research Funders
- Policy-makers
- Customers

Objectives
• Identify overall picture of metric 
requirements
• Identify what already exists (and from 
whom)
• Identify gaps (and responsibilities)
• Collate existing and collect new data
• Benchmark internationally
….it is not easy, it is a complex system!

Elements & Players in TT & KT Ecosystems
• How big is the KT agenda?
• What is expected?
• Who has responsibility?
…major topic in the UK since 1995

• The University is a key actor in the 
innovation ecosystem.
BUT
• The University is only part of the system.

The University is only part of the system
University 
Research
Innovation 
System

The University is only part of the system
University 
University 
Teaching
Research
Innovation 
System

The University is only part of the system
University 
University 
Teaching
Research
University TT
Innovation 
System

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System
Capital 
Providers

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System
Capital 
Providers
RDAs

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System
Capital 
Providers
RDAs
Local 
‘Culture’

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System
Capital 
Providers
RDAs
Entrepreneurial 
Local 
Activity
‘Culture’

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
System
Capital 
Providers
Company 
Innovation
RDAs
Entrepreneurial 
Local 
Activity
‘Culture’

The University is only part of the system
University 
University 
Teaching
Research
University TT
Service 
Providers
Innovation 
Government 
System
Policy
Capital 
Providers
Company 
Innovation
RDAs
Entrepreneurial 
Local 
Activity
‘Culture’

The University is only part of a system
University 
University 
Teaching
Research
University TT
Research 
Funding
Service 
Providers
Innovation 
Government 
System
Policy
Capital 
Providers
Company 
Innovation
RDAs
Entrepreneurial 
Local 
Activity
‘Culture’

The role of the University
The University is a part of the ecosystem, but ONLY a part.
We need partners and other stakeholders to take responsibility for the other parts
We will take responsibility for what the University can contribute.
University Research has been cited as key…
….we need to be clear on what University research contributes

The Contribution of University research
New     
Knowledge

Research
Researchers

Publications
Processes
New     
Knowledge

Materials
Technology
Research
Know-how
Innovation
Researchers
Skills

Teaching
Networking/  
Publications
Events
Processes
Consultancy
New     
Knowledge

Materials
CPD
Technology
Collaborative 
Research
Research
Know-how
Contract   
Research
Innovation
Researchers
Licensing
Skills
Company 
Creation

Teaching
Networking/  
Publications
Events
Processes
Consultancy
New     
Knowledge

Materials
CPD
Knowledge
Technology
Collaborative 
Research
Research
£
Know-how
$
Contract   
Research
Innovation
Researchers
Licensing
Skills
Company 
Creation

Teaching
Networking/  
Publications
Events
Start-up
Processes
Consultancy
New     
Spin-out
Knowledge
Materials
CPD
Knowledge
Society
Technology
Govt
Collaborative 
Research
Research
£
Policy-
makers
Know-how
$
Contract   
Research
Small Co’s
Innovation
Researchers
Licensing
Big Co’s
Skills
Company 
Creation

ALL SORTS OF 
OTHER FACTORS
Teaching
Networking/  
Publications
Events
Start-up
Processes
Consultancy
New     
Spin-out
Knowledge
Materials
CPD
Knowledge
Society
Technology
Govt
Collaborative 
Research
Research
£
Policy-
makers
Know-how
$
Contract   
Research
Small Co’s
Innovation
Researchers
Licensing
Big Co’s
Skills
Company 
Creation
ALL SORTS OF 
OTHER FACTORS

ALL SORTS OF 
OTHER FACTORS
Teaching
Networking/  
Publications
Events
Start-up
Processes
Consultancy
New     
Spin-out
• Jobs
Knowledge
• New Products
Materials
CPD
Knowledge
Society
• New services
• Turnover
Technology
Govt
Collaborative 
• Profit
Research
Research
£
Policy-
makers
• R&D expenditure
Know-how
$
• % turnover from 
Contract   
Research
Small Co’s
new products/ 
services
Innovation
Researchers
Licensing
Big Co’s
Skills
Company 
Creation
ALL SORTS OF 
OTHER FACTORS

ALL SORTS OF 
OTHER FACTORS
Teaching
Networking/  
Publications
Events
Start-up
Processes
Consultancy
New     
Spin-out
• Jobs
Knowledge
• New Products
Materials
CPD
Knowledge
Society
• New services
• Turnover
Technology
Govt
Collaborative 
• Profit
Research
Research
£
Policy-
makers
• R&D expenditure
Know-how
$
• % turnover from 
Contract   
Research
Small Co’s
new products/ 
services
Innovation
Researchers
Licensing
Big Co’s
Skills
Company 
Creation
ALL SORTS OF 
OTHER FACTORS
KT
RESEARCH OUTPUTS
KT ACTIVITIES
ECONOMIC 
ECONOMIC 
ACTIVITY
IMPACT

I’m starting to think that…..

We should concentrate on outputs (rather than 
impacts).


We can demonstrate the volume and quality of what we 
do and that should be our focus.


Since we are only a contributor to the final impact, we 
can’t take all the credit or all of the blame.


We must continue to develop the ways in which we 
measure what we do…


It’s more than measuring licensing income, but it’s less 
than measuring economic impact.


Thank you for listening
[email address]