Details of request 'complaint procedure'

Event history

This table shows the technical details of the internal events that happened to this request on WhatDoTheyKnow. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on WhatDoTheyKnow. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand FOI law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
16783 sent Wed Nov 12 15:08:13 UTC 2008 waiting_response Wed Nov 12 15:08:13 UTC 2008 waiting_response outgoing
16990 response Fri Nov 14 15:31:59 UTC 2008 Fri Nov 14 17:18:30 UTC 2008 waiting_clarification incoming
17012 comment Fri Nov 14 16:50:18 UTC 2008
17017 followup_sent Fri Nov 14 17:18:04 UTC 2008 waiting_clarification outgoing
17321 followup_sent Tue Nov 18 11:53:04 UTC 2008 waiting_response Tue Nov 18 11:53:04 UTC 2008 waiting_response outgoing
17326 response Tue Nov 18 12:00:46 UTC 2008 incoming
17342 followup_sent Tue Nov 18 12:24:41 UTC 2008 waiting_response Tue Nov 18 12:24:50 UTC 2008 waiting_response outgoing
17347 followup_sent Tue Nov 18 12:30:02 UTC 2008 outgoing
17348 comment Tue Nov 18 12:34:44 UTC 2008
17368 response Tue Nov 18 13:30:24 UTC 2008 incoming
17369 response Tue Nov 18 13:33:25 UTC 2008 incoming
17370 followup_sent Tue Nov 18 13:34:56 UTC 2008 waiting_response Tue Nov 18 13:35:07 UTC 2008 waiting_response outgoing
17375 response Tue Nov 18 13:38:55 UTC 2008 incoming
17377 followup_sent Tue Nov 18 13:45:44 UTC 2008 waiting_response Tue Nov 18 13:45:52 UTC 2008 waiting_response outgoing
17386 comment Tue Nov 18 15:12:09 UTC 2008
17426 comment Tue Nov 18 18:59:59 UTC 2008
17429 comment Tue Nov 18 20:03:04 UTC 2008
17494 comment Wed Nov 19 11:04:31 UTC 2008
17778 comment Fri Nov 21 20:15:47 UTC 2008
17788 comment Sat Nov 22 00:43:17 UTC 2008
23201 followup_sent Wed Jan 07 02:14:24 UTC 2009 outgoing
24206 followup_sent Sun Jan 11 00:24:51 UTC 2009 outgoing
25139 followup_sent Wed Jan 14 11:12:35 UTC 2009 internal_review Wed Jan 14 11:12:35 UTC 2009 internal_review outgoing
27563 followup_sent Sat Jan 24 03:08:33 UTC 2009 outgoing
27667 followup_sent Sat Jan 24 17:48:18 UTC 2009 outgoing
27668 followup_sent Sat Jan 24 17:49:30 UTC 2009 outgoing
27736 followup_sent Sun Jan 25 23:07:10 UTC 2009 outgoing
34210 followup_sent Tue Feb 17 14:43:48 UTC 2009 outgoing
35585 followup_sent Tue Feb 24 13:02:39 UTC 2009 outgoing
56082 comment Thu May 28 09:55:15 UTC 2009
56711 edit_comment Sun May 31 16:54:31 UTC 2009

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by WhatDoTheyKnow for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.