Public Services Ombudsman for Wales

An ombudsman and a corporation sole

72 requests
Annwyl JtOakley   [English below] Ein cyfeirnod: 202310091 Diolch am eich cais am wybodaeth a dderbyniwyd ar 20 Mawrth 2024, yr wyf yn ei gydnabod...
Annwyl JtOakley   [English below] Ein cyfeirnod: 202310088 Diolch am eich cais am wybodaeth a dderbyniwyd ar 19 Mawrth 2024, yr wyf yn ei gydnabod...
Dear J Roberts   Our reference: 202308712   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only,...
Dear J Roberts Thank you for your email and I apologise for the delay in acknowledging receipt. It reads as though you have looked at our last Annual...
Limited vision arrangements
Response by Public Services Ombudsman for Wales to JtOakley on .

Successful.

Dear JtOakley Thank you for your query. I have viewed the response on the WhatDoTheyKnow.com website as we have not exempted any of the information....
Timed out complaints
Internal review request sent to Public Services Ombudsman for Wales by JtOakley on .

Awaiting internal review.

Clarification again... Thank you but this request specifically asks for what the ombudsman did to take account of lockdown periods,, whether the prob...
Level of Investigation
Response by Public Services Ombudsman for Wales to JtOakley on .

Partially successful.

Dear JtOakley Our reference: 202304039 I have been asked by Chief Legal Adviser & Director of Investigations, Katrin Shaw to provide you, by email...
The ombudsman 'Timing out' rules
Response by Public Services Ombudsman for Wales to JtOakley on .

Partially successful.

Dear JtOakley Our reference: 202304032 I have been asked by Chief Legal Adviser & Director of Investigations, Katrin Shaw to provide you, by email...
Staff
Follow up sent to Public Services Ombudsman for Wales by S Hope on .

Successful.

Many thanks for your response Yours faithfully, S Hope
Timed out complaints (2)
Internal review request sent to Public Services Ombudsman for Wales by JtOakley on .

Awaiting internal review.

Please pass this on to the person who conducts Freedom of Information reviews. I am writing to request an internal review of Public Services Ombudsma...
Dear Celeste Morrison   Our reference: 202303978   I have been asked by Information Governance Manager, Alison Parker to provide you, by email...
Communications with PCC on obstructions
Response by Public Services Ombudsman for Wales to Chris Marsden on .

Partially successful.

Dear Chirs Marsden   Our reference: 202303968   Please find attached response to your information request.   With kind regards Alison  ...
Corporate Estate Managing Maintenance
Response by Public Services Ombudsman for Wales to Nicola Pomroy on .

Awaiting classification.

Dear Ms Pomroy   Our reference: 202302803   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only,...
FOI complaints
Response by Public Services Ombudsman for Wales to Mr Cross on .

Partially successful.

Dear Mr Cross   Thank you for your enquiry.   I presume that you have added the information in square brackets in the following statement: ...
Complaints Against WAST
Response by Public Services Ombudsman for Wales to Joshua Jones on .

Refused.

Dear Mr Jones I refer to your recent request for information. Please find our response set out below. Request On 22 January 2018, the Public Service...
Dear Mr Fowler   Our reference: 202300116   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only,...
Dear J Roberts I refer to your recent request for information. Please find our response attached to this email. Yours sincerely James Merrifield Man...
Caseload
Response by Public Services Ombudsman for Wales to J Roberts on .

Partially successful.

Dear J Roberts I refer to your recent request for information. Please find our formal response attached to this email. Yours sincerely James Merrifi...
Dear N Davies   Our reference: 202206563   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only, a...
Telephony & Storage
Response by Public Services Ombudsman for Wales to Philip Mansfield on .

Successful.

Dear Mr Mansfield   Our reference: 202203336   I have been asked by Information Governance Manager, Alison Parker to provide you, by email onl...
Dear Mr Mansfield   Our reference: 202203188   I have been asked by Information Governance Manager, Alison Parker to provide you, by email onl...
Connectivity and Network Services
Response by Public Services Ombudsman for Wales to Philip Mansfield on .

Awaiting classification.

Dear Mr Mansfield     Our reference: 202203766   I have been asked by Information Governance Manager, Alison Parker to provide you, by email...
Dear R M Crorie   Our reference: 202203600   I have been asked by Information Governance Manager, Alison Parker to provide you, by email only,...
Annwyl   Ein cyfeiriad: 202201660   Gofynnodd y Rheolwr Llywodraethu Gwybodaeth, Alison Parker, i mi ymateb, trwy ebost yn unig, i’ch cais am...
Dear Mr Leonard Thank you for your request for information. I note that you made the same request to us last year. A copy of our previous response was...

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