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Freedom of information requests to

Financial Ombudsman Service Limited

A public authority, also called Financial Ombudsman Service

The Financial Ombudsman Service Limited became subject to the Freedom of Information Act 2000 on 1 November 2011 in respect of the administration of the ombudsman scheme in accordance the Financial Services and Markets Act 2000.1

Make a new Freedom of Information request to Financial Ombudsman Service Limited  Start

Search within the 18 Freedom of Information requests made to Financial Ombudsman Service Limited

  

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Refused. by Financial Ombudsman Service Limited to B Whittle on 13 February 2012.
Refused.
Dear B Whittle Please find attached our response to your request for information. Yours sincerely Information Rights Officer
What is the smallest amount of compensation the Financial Ombudsman Service has awarded ?
Awaiting response. by Financial Ombudsman Service Limited to B Whittle on 31 January 2012.
Delayed.
Dear B Whittle I am emailing to confirm receipt of your request for information. We will be back in touch shortly. Yours sincerely Information Ri...
How many complaints have you received in respect of the following banks in the last 12 months ?
Refused. by Financial Ombudsman Service Limited to B Whittle on 31 May 2011.
Refused.
Dear Sir or Madam Thank you for your correspondence sent on 4 May 2011. I understand that you have requested complaints data in relation to a number...
Complaints regarding Payday loans
Successful. by Financial Ombudsman Service Limited to Sam Jones on 20 January 2012.
Successful.
Dear Sam Jones Please find attached our response to your request for information. Yours sincerely Information Rights Officer
Sharia Law
Refused. by Financial Ombudsman Service Limited to B Whittle on 20 January 2012.
Refused.
Dear B Whittle Please find attached our response to your request for information. Yours sincerely Information Rights Officer
Which of the following Banks have not been charged the case fee ?
Refused. by Financial Ombudsman Service Limited to B Whittle on 10 January 2012.
Refused.
Dear B Whittle Please find attached our response to your request for information. Yours sincerely Information Rights Officer
Disclose the exact amount of compensation awarded in respect of each of the case studies mentioned on your website
Refused. by Financial Ombudsman Service Limited to B Whittle on 3 October 2011.
Refused.
Dear Sir or Madam Thank you for your below email, which has been brought to my attention in view of your dissatisfaction. I have reviewed the respon...
The Number Of Complaints For Acenden Ltd Formally Capstone Mortgage Services
Successful. by Financial Ombudsman Service Limited to Tracie Winter on 6 September 2011.
Successful.
Dear Ms Benjamin Thank you for your below email. I understand that you are seeking the following information under the Freedom of Information Act 20...
Equitable Life Investigation and remit of FSOL
Partially successful. by Financial Ombudsman Service Limited to D. Speers on 6 May 2011.
Partially successful.
Thank you for your email. I am currently out of the office until 16 May 2011. If your request relates to a request for information, a subject acces...
Clarification on Policies and Procedures
Successful. by Financial Ombudsman Service Limited to Simon Hillier on 12 April 2011.
Successful.
Thank you for your enquiry which has been passed to me for review. Based on what you have said, it seems to me that this enquiry is one that The Info...
When the FOS tells lies
Request to Financial Ombudsman Service Limited by Gordon Kerrison. Annotated by angela allgood on 2 April 2011.
Successful.
My mother, aged 86, was invited to invest 90% of her life savings, i.e.£50,000-00, in a precipice bond, for which,documents showed Bradford & Bingley...
Complaints data for banks not listed on your complaints data website
Refused. by Financial Ombudsman Service Limited to B Whittle on 2 November 2010.
Refused.
Dear Sir/Madam Thank you for your emails. As you will probably have seen, we are not at present subject to the Freedom of Information Act. We do our...
Metrobank complaints
Refused. by Financial Ombudsman Service Limited to B Whittle on 2 November 2010.
Refused.
Dear Sir/Madam Thank you for your emails. As you will probably have seen, we are not at present subject to the Freedom of Information Act. We do our...
What is your freepost address ?
Successful. by Financial Ombudsman Service Limited to Barbara Whittle on 9 January 2010.
Successful.
Thank you for your e-mail enquiry which has been received by the Financial Ombudsman Service. We do not have a free-post address as such but do provi...
Public Authority Status of the FOS Ltd
Follow up sent to Financial Ombudsman Service Limited by Gordon Kerrison on 7 January 2010.
Successful.
Thank you for your response, you have answered my question. Yours sincerely, Gordon Kerrison
Fiduciary Duty
Awaiting response. by Financial Ombudsman Service Limited to William:Sterling (Account suspended) on 28 October 2009.
Long overdue.
Thank you for your email. We’ll be in touch shortly with a more detailed reply. In the meantime, if this is the first time you’ve contacted us, ple...
Credit card transactions involving misrepresentation not referred to FOS but given false information resulting in total failure of FOS to act at all
Internal review request sent to Financial Ombudsman Service Limited by Karen O'Donnell on 3 October 2009.
Awaiting internal review.
I do not expect any response except a further refusal to deal with my complaint that HBOS refused to investigate misrepresentation. The misreprese...
ABUSE OF POWER?!
Partially successful. by Financial Ombudsman Service Limited to Julie Shrive (Account suspended) on 8 July 2009.
Partially successful.
Dear Ms Shrive Thank you for your email. Please confirm your name and address and the firm you are complaining about, so that I can reply to your e...

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